Frequently Asked Questions
Common questions and explanations about using the system
What is the difference between VAT and withholding tax (WHT)?
How are Subtotal, VAT, WHT, Total, and Amount Due calculated?
What is the difference between a quotation, invoice, and receipt?
What do I need before I can publish a document?
What is the difference between saving a draft and publishing?
What happens when I share or email a document?
How do I mark an invoice as paid?
What is the difference between a recurring transaction and a recurring invoice?
How do recurring invoices work?
What is a Wallet, and does it show my live account balance?
How does AI receipt import work, and why should I review it?
What counts as one AI Action?
What are the monthly AI limits?
How are the Cash Flow Forecast and Tax Estimate calculated?
What is the difference between archiving and deleting a project?
What is the storage limit, and what happens to files in Trash?
How does Google Calendar sync work?
What happens when I change or cancel my subscription?
What happens when I export my data or delete my account?